Benefits of Active Listening before starting the Business world
The main advantage of active listening is that, thanks to her, is allowed to complete the communication process, providing the reader understand the message you want to transmit the receiver. Its advantages include:
1. Provide more and better knowledge of issuer: longer heard his message and checked their strategies. The meticulously observe verbal and nonverbal transmitter serve to approach its intentions.
2. Lets relax the tension and conflict situations: creating an understanding between partners minimizing potential stress. In addition, decreases anxiety from the transmitter to communicate because it is safer to use active listening.
3. Gives more time to think active listening allows more time to think about possible answers, organize and evaluate arguments more substantial options.
4. For greater efficiency in the agreements: when performing this type of listening is avoided disruption of the issuer. Furthermore, since there is a greater willingness to dialogue will facilitate working together and reach agreement more easily.
5. Provides security when making decisions: active listening provides feedback, so that helps them gain confidence about the message and detect the positions of the issuer.
Barriers to Active Listening
1. Serve only to what matters, this causes a lack of attention throughout the message, sometimes due to lack of time, in others by lack of interest in the conversation. If you pay attention to only part of the message, according to the preferences or tastes, you will not understand the entire message, and therefore do not understand our interlocutor. If you keep the interest to the speech of another person, you get to raise their self esteem, learn new songs and have more options to solve problems.
2. The obstacle of anxiety: This occurs if the listener is concerned about itself, how it is received and how they must respond. Sometimes the issuer may be the one nervous or excited, so can damage the issuance of the message and subsequent understanding.
3. The barrier of superficiality: difficulty noticing the feelings. You tend to generalize or escape of the most committed to emotional level, thus depersonalizing conversation.
4. The physical effort to perform only simulates being serviced without actually doing so, ie, the receiver can show interested approaching the speaker, nodding and even paraphrasing, but this is not enough. For active listening involves real address so the caller has to understand the full message and pay attention to content and how it is broadcast.
5. The tendency to judge, to immediately impose one’s ideas and say what is right and what is not.
6. Impatience and impulsiveness, which leads some to not allow the other to express and finish at your own pace phrases. Not suitable to walk on the conversation of our party, wait for it to finish, assess your count and then respond. You have to control urges to have heard everything.
7. The obstacle of passivity: there is always reason to the person who listens, without confronting data in a timely manner or active intervention. It is also necessary to show an active posture to show the party who is attending the speech.
In short
Active listening is definitely a very important skill to develop for all those professionals who want to achieve sales excellence. Active listening is not an innate skill is developed.
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Posted in Business world, Sales force, Successful | 
Tags: Active Listening, Business world, Potential stress, Sales excellence, Sales force